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Head Office

Goldcraft Concepts opposite suncity hotel

New Owerri Imo State

Contact

08033381199

support@goldcraftconcepts.com

Office Hours

Monday-Friday 9AM-5PM

Saturday 10AM-3PM

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Reach out to us with any complaints and enquiries or visit our various offices and we are here 24 / 7 to support you.

Reach Out To Us

Ask Us at GoldCraft

What's your delivery duration?
If you purchase a sofa that's currently in stock and ready to be delivered, you can expect delivery within 7-14 days after we process your order. You'll receive a notification when your sofa is ready to be delivered, and we'll keep you informed every step of the way. Please contact us to know more about our delivery policy for more details.
Do you accept installments at Goldcraft?
Yes! At Goldcraftconcepts, we offer flexible financing options to suit your budget.
How can i find an item of furniture?
Our items of Furniture come in a variety of dimensions to suit your size and the size of the room. While we know our customer’s tastes in itmes varies, we do help and assist in choosing your desired item of furniture. Talk to our sales team for more information, and they can help you find the perfect furniture piece for your needs.
How do I know if a piece of furniture will fit my space?
We recommend measuring your space and comparing it to the dimensions provided on our product pages. If you need assistance, our customer support team is happy to help.
Do you offer a warranty on your products?
Yes, we offer a one-year warranty on all our products, covering manufacturing defects. Please check our warranty policy for more details.
What are your business hours?
Our business hours are Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM. We are closed on Sundays.
How can I contact customer's support?
You can reach our customer support team via email at support@goldcraftconcepts.com or by calling us at (234) 456-7890. We're here to assist you Monday to Friday from 9 AM to 5 PM.
What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it for a full refund, provided it is in its original condition.
What do i do if my furniture arrives damaged?
If your furniture arrives damaged, please contact us within 48 hours of delivery. We will assist you in resolving the issue, whether through a replacement or repair.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, crypto, Local and International bank transfers.
How do I place an order?
You can place an order directly through our website by browsing our mobile shop, selecting your desired items, and following the checkout process. If you prefer, you can also call us to place an order over the phone.
What types of furnitures do you offer?
At Goldcraft Concepts, we offer a wide range of furniture, including living room sets, dining tables, bedroom furniture, office desks, and outdoor pieces. Our designs blend functionality with aesthetic, modern and ancient appeal to suit various styles.

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